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Department for Education Coronavirus helpline
Today, The Department for Education have launched a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)
The symptoms of coronavirus are:
But these symptoms do not necessarily mean you have the illness.
The symptoms are similar to other illnesses that are much more common, such as cold and flu.
To support the delay of the spread of the virus, the Department for Health and Social Care has asked anyone who shows certain symptoms to stay at home for 7 days, regardless of whether they have travelled to affected areas. This means people should stay at home and avoid all but essential contact with others for 7 days from the point of displaying mild symptoms, to slow the spread of infection.
You do not need to call NHS 111 to stay at home. If your symptoms worsen during your stay at home period or are no better after 7 days contact NHS 111 online at 111.nhs.uk. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.
Current advice remains in place: no education or children’s social care setting should close in response to a suspected or confirmed COVID-19 case unless advised to do so by Public Health England
How coronavirus is spread
Because it's a new illness, we do not know exactly how coronavirus spreads from person to person.
Similar viruses are spread in cough droplets.
It's very unlikely it can be spread through things like packages or food.
wash your hands with soap and water often – do this for at least 20 seconds
always wash your hands when you get home or into work
use hand sanitiser gel if soap and water are not available
cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
put used tissues in the bin straight away and wash your hands afterwards
try to avoid close contact with people who are unwell
do not touch your eyes, nose or mouth if your hands are not clean
If you think you might have coronavirus or you've been in close contact with someone who has it:
The 111 coronavirus service will tell you if you need to continue to stay at home (self-isolate) or if you need medical help.